All items for sale on this site are brandeted through NAHARRO MOBILIARIO SL with CIF: B-83913699 and registered office at Calle Granada nº 57 of Madrid, registered in the Madrid commercial register 1º, volume 1989, book 0, folio 30, sec 8 and sheet M350512. They are also for sale in our store on Calle Granada No. 57 in Madrid with 915014749 phone number and 915010047 fax. These general conditions of sale apply to all orders placed with the company NAHARRO MOBILIARIO SL through our website www.naharro.com by private individuals and not companies. The purchases made, therefore, assume the acceptance of the following conditions of sale when placing your order. naharro Mobiliario reserves the right to modify the present conditions of sale according to needs and variations of the company and its available products. However, these conditions will be present and are subject to acceptance by the customer at the time of placing your order.
2- Identify the order.
The client will identify the order through an order number associated with your shopping cart. It should be clearly defined units, models, finishes ... of the items purchased. Likewise, they shall be clearly indicated preferences checkout by the customer.
3- Forms of order and payment.
There are three sales formulas: online, by email or by phone. In the online sale the payment can be made by Credit Card, Paypal or by bank transfer. But you can also make orders by phone or email using the same methods. The data will be provided to the customer at the time of purchase and the deposit will be made within three days after the order is placed. If the same is not made within that period, it is canceled.
4- Costs, form and delivery times.
The transport cost is calculated based on the weight and / or volume of the selected items as well as the delivery address, its amount may vary between 0 and 500 euros. The exact calculation is notified when making the purchase process. The shipping method can be either by transport agency or store delivery. In large volume deliveries, the upload of the goods to your home and being delivered at street level is not included in any case, but if you need this service you can request it and we will calculate the cost it would have. Delivery times for items in stock depend on the delivery address and vary from 4 to 8 days. Orders for items that are not available in stock have a delivery time that varies between 6 and 8 weeks depending on the item. For more information about these deliveries, contact us. Orders for items available in stock are prepared for shipping in the following 48 hours of payment of the order, Monday through Friday during business hours (except holidays and holiday periods). If for some exceptional reason the shipment is delayed, we would contact you by e-mail or telephone.
In case of defective products, the seller must proceed, as appropriate, to the repair, replacement, reduction of the price or termination of the contract, procedures that will be free for the consumer and user. The seller responds to any breaches of conformity that appear within a period of 2 years after delivery. Naharro will not be responsible for any damage that has not been reflected on the delivery note at the time of receipt of the merchandise. The consumer and user must inform the seller of the lack of conformity within a period of 2 months after he had knowledge of it. In addition to the reminder of the existence of a legal guarantee of conformity for goods, the existence and conditions of after-sales services and commercial guarantees.
6- Changes and returns.
You can return your purchase totally or partially within a maximum period of 14 days after the reception date if you are not satisfied. In the case of damages you must contact us and inform us of the cause. In order to make a change or a return, the product must not have been used beyond the mere verification of it, washed or altered in any way, in the original packaging and with the original labels of the product. If the product is not shipped in its original packaging you may suffer a depreciation of the same value. You can contact us: - from Monday to Friday from 09: 30h to 14h: 00h and from 16: 30h to 20: 00h to 915 phone 014 749 - or by e-mail to the following address: firstname.lastname@example.org, filling in the following form.
Who is responsible for data processing?
According to the Regulation (EU) 2016 / 679 of the European Parliament and 27 Council of April of 2016 (GDPR), regarding the protection of data of natural persons and their free movement, we inform that these will be treated by NAHARRO MOBILIARIO SL (hereinafter Naharro), company that operates the URL www.naharro.com, with registered office at C / Granada nº 57 in Madrid 28007 (Madrid), with CIF B83913699, telephone (+ 34) 91 501 47 49 and mail electronic email@example.com
For what purpose do we treat the data?
The purpose of the treatment is to maintain a commercial relationship with the User of the website:
- Answer inquiries made
- Management of orders placed
- The sending of said orders
- The application and management of legal guarantees established
- Finance the purchase, if applicable
- and the maintenance of commercial, promotional and advertising communications, provided you have given us your consent.
Legal basis by which we can process the data
The legal basis by which we can treat the user's data is because he has given us the consent with the purposes indicated above, such as answering his inquiries or sending commercial communications (art.6.1 a) of the RGPD). In addition, it will be necessary to process the data for the execution of a contract (art.6.1 b) of the RGPD)
What personal data is collected?
- Creation of an account: Name, surnames, email, telephone, address and ID.
- Newsletter: Email and zip code.
- Contact page: Name, province, email and telephone.
How long do we keep the data?
The personal data provided will be kept as long as there is a mutual interest according to the purpose of the treatment or during the years necessary to comply with the legal obligations.
In the event that no purchase has been made, but you are subscribed to our newsletter, we will keep the personal data until you indicate a refusal to receive our e-mails. For this we enable a simple method that allows you to unsubscribe at any time, simply by following the instructions provided.
To which third parties do we communicate the data?
Naharro will only transfer the data in the cases necessary for the execution of the contract, including the transport and delivery of the products and the payment of the order.
In order to enable the delivery of the purchased products, we will provide the following data to our authorized transport agencies:
- Name, address and telephone number.
- In the event that a purchase is financed, the identifying data will be provided to the Financial Entity for approval.
However, this consent may be revoked and in this way exercise the rights of access, rectification, cancellation, opposition, deletion, limitation to the processing or portability of the data, which as a user correspond, by sending a communication to firstname.lastname@example.org
Rights that assist the User
- Access: You will be able to consult the personal data managed by Naharro.
- Rectification: You can modify your personal data when it is inaccurate.
- Deletion: You can request the deletion of your personal data
- Opposition: You may request that your personal information not be processed.
- Limitation of the treatment: You can request the limitation to the treatment of your data in the following cases:
- If Naharro does not need to process your data, but the user needs them to exercise or defend claims.
- If the rights of rectification or opposition have been exercised and we are in the process of determining the attention of said request.
- Portability: You can receive in electronic format the data you have provided us in electronic format.
To exercise the rights, you can contact by e-mail at email@example.com or at the postal address Naharro Mobiliario, SL, C / Granada 57, 28007 Madrid, accompanying the application with a copy of your ID or identity document ( eg Passport).
Likewise, and in the event that we breach our legal obligations regarding data protection, the User has the right to file a claim with the Spanish Data Protection Agency.
Any communication with Naharro Mobiliario sl by any means or through your email address, or the forms present on this "web site" or your "e-mail", implies the express consent for your personal data to be incorporated into files of Naharro Mobiliario sl whose address is Calle Granada 57 Madrid-Spain.
In compliance with the provisions of 15 Organic Law 1999 / 13 of December of personal data we will inform you that your data will be incorporated and will be treated in the file of Naharro Mobiliario sl (with registered office at Calle Granada 57 - 8007 Madrid, with 915014749 contact phone and 915010047 Fax, with CIF B83913699) in order to be able to provide and offer services, as well as to inform you about news and offers related to them.
The user gives express, free and unequivocal consent to the collection and processing of their data by Naharro Mobiliario sl
At any time the user may exercise the right of access, rectification, cancellation and opposition with respect to personal data contained in the files, and may revoke their consent to the postal address Granada 57 - Madrid 28007 or by mail to: info @ naharro.com. For this purpose, Naharro Mobiliario sl has registered the Naharro Management file in the Data Record, in which it appears as responsible, with the 2072010852 registration code.
Naharro furniture is not responsible for the improper use that can be made of the products purchased. These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhering to Online Confidence and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the system of extrajudicial resolution of Trust disputes. On-line
(www.confianzaonline.es). In addition, the European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES