1- Preamble.
All items for sale on this site are marketed through NAHARRO MOBILIARIO SL with CIF: B-83913699 and registered office at Calle Granada nº 57 of Madrid, registered in the Madrid commercial register 1º, volume 1989, book 0, folio 30, sec 8 and sheet M350512. They are also for sale in our store on Calle Granada No. 57 in Madrid with 915014749 phone number and 915010047 fax. These general conditions of sale apply to all orders placed with the company NAHARRO MOBILIARIO SL through our website www.naharro.com by private individuals and not companies. The purchases made, therefore, assume the acceptance of the following conditions of sale when placing your order. Naharro Mobiliario reserves the right to modify these conditions of sale according to the needs and variations of the company and its available products. However, these conditions will be present and are subject to acceptance by the customer at the time of placing your order.
2- Identify the order.
The client will identify the order through an order number associated with your shopping cart. It should be clearly defined units, models, finishes ... of the items purchased. Likewise, they shall be clearly indicated preferences checkout by the customer.
3- Forms of order and payment.
There are three sales formulas: online, by email or by phone. In the online sale the payment can be made by Credit Card, Paypal or by bank transfer. But you can also make orders by phone or email using the same methods. The data will be provided to the customer at the time of purchase and the deposit will be made within three days after the order is placed. If the same is not made within that period, it is canceled.
4- Costs, form and delivery times.
The transport cost is calculated based on the weight and / or volume of the selected items as well as the delivery address, the amount can vary between 0 and 500 euros. The exact calculation is notified when making the purchase process. The shipping method can be either by transport agency or in-store delivery. In the deliveries of large volume does not include in any case the rise of the goods to your home and will be delivered at street level, but if you need this service you can request it and we will calculate the cost you would have. Delivery times for items in stock depend on the delivery address and vary from 4 to 8 days. Orders for items that are not available in stock have a delivery time that varies between 6 and 8 weeks depending on the item. For more information about these deliveries, contact us. Orders for items available in stock are prepared for shipment in the following 48 hours of order payment, Monday through Friday during business hours (except holidays and holiday periods). If for some reason the shipment is delayed, we will contact you by e-mail or telephone.
5- Guarantee.
In case of defective products, the seller must proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The seller responds of the lack of conformity that is manifested in a period of 2 years from delivery. The consumer and user must inform the seller of the lack of conformity within 2 months since he became aware of it. In addition to the reminder of the existence of a legal guarantee of conformity for the goods, the existence and conditions of after-sales services and commercial guarantees.
6- Changes and returns.
You can return your purchase totally or partially within a maximum period of 14 days after the reception date if you are not satisfied. In the case of damages you must contact us and inform us of the cause. In order to make a change or a return, the product must not have been used beyond the mere verification of it, washed or altered in any way, in the original packaging and with the original labels of the product. If the product is not shipped in its original packaging you may suffer a depreciation of the same value. You can contact us: - from Monday to Friday from 09: 30h to 14h: 00h and from 16: 30h to 20: 00h to 915 phone 014 749 - or by e-mail to the following address: info@naharro.com, filling in the following form.
7- Responsibility.
Naharro furniture is not responsible for the improper use that can be made of the products purchased. These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhering to Online Confidence and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the system of extrajudicial resolution of Trust disputes. Online, by clicking here Confidence Seal Online by Naharro You will find the seal of said entity.
In addition, the European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
